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Chief Information Officer

Job Ref
274088
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 26 May 2017
Expiry Date 10 Jul 2017
* There have been 21 applications to this job.
* This job has been viewed 5182 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
We have an external client basedin Midrand, seeking a Chief Information Officer to provide technology vision and leadership in thedevelopment and implementation of the affiliate-wide information technology (IT) program. The CIOwill lead the organizations network in planning and implement enterprise information systems tosupport both distributed and centralized clinical and business operations
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Additionally, the CIO:

Providesstrategic and tactical planning, development, evaluation, and coordination of the information andtechnology systems for the organisations network.  

Facilitates communicationbetween staff, management, vendors, and other technology resources within the organization.

Oversees the back office computer operations of the affiliate management informationsystem, including local area networks and wide-area networks. 

Responsiblefor the management of multiple information and communications systems and projects, including voice,data, imaging, and office automation. 

Designs, implements, and evaluates thesystems that support end users in the productive use of computer hardware and software.

Develops and implements user-training programs.

Oversees and evaluatessystem security and backup procedures. Supervises the Network Administrator.
 
QUALIFICATIONS:                       
Minimum of 10 years of experience with increasing responsibilities for management and support oforganisations information systems and information technology, direct management of a major IToperation is preferred.  Significant experience in Distribution / Services is desirable,specifically in technology and information systems planning to support business goals. Experience should also include exposure to both shared and outsourced solutions, as well as thesupport of in-house information and communication systems in a multi-site client-serverenvironment.  Specific experience with practice management, financial management.  Theideal candidate will also have:



Familiarity with desktop, notebook,handheld, and server computer hardware.

Familiarity with local and wide areanetwork design, implementation, and operation.

Familiarity with operating systemssuch as Windows, Unix, and Linux.

Knowledge of various office productivitysoftware programs such as word processing, databases, spreadsheet programs, and communicationssoftware.

Familiarity with various computer peripherals such as printers,monitors, modems and other equipment.

General knowledge of business processes andtheir interrelationship gained through three or more years of related experience.

Ability to analyze and resolve complex issues, both logical and interpersonal.

Effective verbal and written communications skills and effective presentation skills, all gearedtoward coordination and education.

Ability to negotiate and defuse conflict.

Self-motivator, independent, cooperative, flexible, creative.

Current drivers license and access to reliable transportation; ability and willingness to travelwhen necessary. 
Requires a bachelor's degree in Computer Science, BusinessAdministration or a related field or equivalent experience.    
 
Comprehensive knowledge of:



Business principles and techniques ofadministration, organization, and management to include an in-depth understanding of the keybusiness issues that exist in the organisations industry. These include, but are not limited to,knowledge of strategic and operational planning.



Data processingmethods and procedures, and computer software systems

Systems design anddevelopment process, including requirements analysis, feasibility studies, software design,programming, pilot testing, installation, evaluation and operational management

Business process analysis and redesign

Design, management, and operation ofmanaged IT systems
 
Proven skills in:

Negotiating with vendors, contractors, and others

Budget preparation andmonitoring

Planning and organizing

Management and leadership

Communication
 
Demonstrated ability to:

Relateto all levels of the user community

Be a team player that motivates and educatesother team members

Plan, implement and support systems in a complexenvironment

Set and manage priorities

Comprehend complex,technical subjects

Translate technical language to lay audiences

Link and apply complex technologies to business strategies
 
RESPONSIBILITIES:
Manage the implementation of new affiliate-wideinformation systems, as needed. 
 
BUDGET/CONTRACTS


Approves, coordinates and controls all projects related to selection, acquisition,development and installation of major information systems for the affiliate. Provides advice onevaluation, selection, implementation and maintenance of information systems, ensuring appropriateinvestment in strategic and operational systems. Evaluates systems to measure their success.

Reviews all hardware and software acquisition and maintenance contracts, solicitinginvolvement and participation of other management team members as appropriate.

Develops and maintains corporate policies and standards aimed at maximizing effectiveness andminimizing costs related to the acquisition, implementation, and operation of IT systems.

Develops, when possible, master purchase or lease agreements for hardware, software,maintenance and telecommunication services.

Develops and monitors the approvedannual operating and capital budgets for information and technology systems.

Maintains contact with IT suppliers and maintains knowledge of current technology, equipment,prices and terms of agreements to minimize the investment required to meet established servicelevels. Evaluates alternatives perform appropriate cost-benefit analysis and recommend solutionsthat maximize effectiveness and minimize costs commensurate with acceptable risks.

Manages relationships with vendors for sales, service, and support of all information systems andtechnology. Maintains problem logs, documenting system errors or defects. Serves as the primarycontact to software, hardware and network-related vendors, consultants, and partners.
 
PLANNING/POLICY DEVELOPMENT

Responsible for the technology visionand planning process that will regularly evaluate existing technology, information systems, andstaffing, research new solutions and technologies and recommend changes.

Responsible for planning, development, evaluation, coordination and management of the informationand technology systems for the affiliate. This includes telephones, data imaging, practicemanagement systems, and office automation.

Develops and enforces policy andprocedures to ensure the protection of the affiliate’s IT assets and the integrity, security,and privacy if information entrusted to or maintained by the affiliate.

Overseesthe linkage between external technology systems (e.g. government, vendors and other organizations)and the affiliate’s IT resources; including systems for electronic data exchange.

Recommend changes to software applications based on analysis of their impact to all usersrequirements.

Gather and analyze changing requirements of users and developeffective and feasible ways to satisfy user requirements.
 
SYSTEMSADMINISTRATION/REPORTING

Promotes and oversees relationships between theorganisations network’s IT resources and external entities (e.g., government, vendors,researchers, and other organizations). 

Ensures that all information systemsand networks operate according to internal standards, external accrediting agency standards,regulatory agencies and legal requirements, including HIPAA.

Develops andmaintains the systems architecture, defining standards and protocols for data exchange,communications, software and interconnection of organisations network information systems.

Coordinates and manages reporting needs and data analysis for the affiliate. Ensures thatthe gathering, processing, distribution and use of pertinent information required by management tomake decisions occur in a timely, accurate and cost-effective manner.

Manages thesystem that provides training and support to end users. 

Develop and maintainsystem recovery plan in the event of power failure, damage to the system, etc.

Facilitate correction of any system failures, contact point for computer problems.

Oversee the development, maintenance, and communication of systems documentation, policies, andprocedures.
 
TRAINING

Supervises the development andmaintenance of user documentation, including complete user manuals, FAQs and help files. 

Communicates IS/IT plans, policies and technology trends throughout the organization,including management groups and professional staff 

Develop, implement andmaintain comprehensive user training program. Provide directly or arrange new user training andadvanced training for existing users.

Update documentation and on-line helpfacilities.
 
SUPERVISION/STAFF COORDINATION

Select, train,supervise, evaluate and dismiss, if necessary, the Network Administrator.  Assure that theduties and roles assigned to the Network Administrator will be performed during vacations,illnesses, and other cases where the Network Administrator is not available.

Serveas a member of the Affiliate Compliance Committee.

Perform other duties asassigned by Chief Executive Officer / Chief Financial Officer.
 




 
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