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Desktop Support Technician
Job Ref
276744
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added
17 Nov 2017
Expiry Date 1 Jan 2018
Expiry Date 1 Jan 2018
* There have been 39 applications to this job.
* This job has been viewed 1974 times.
Employer:
Datacentrix
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Minimum Requirement:
- A+ certification
- N+ certification
- MCSE and ITIL certified
Responsibilities:
Deliver first and second line technicalsupport on all workstations within area of service.
Responsible for upgrading andmaintaining end-user software versions and equipment.
Co-ordinate, install, set upand complete departmental moves with regards to IT equipment.
Effective andefficient handling of assigned incidents.
Maintenance of all hardware onworkstations.
Schedule standby for after hour support
Identifyfinancial and business risks to the company and escalate accordingly.
Ensure enduser satisfaction with excellent service with regards to assigned incidents.
Professional and efficient communication to relevant stakeholders.
Support effectiveteamwork