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Coordinator - Configuration Management

Job Ref
282998
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 28 Jan 2020
Expiry Date 4 Feb 2020
* There have been 17 applications to this job.
* This job has been viewed 1780 times.
Employer:
BCX

Location:
Gauteng

Salary:
Negotiable

Benefits:


Role details:
To provide accurate information on configurations and their documentation to support all the other Service Management processes
- - - - - - - - - - - - - -
• Compile and Distribute Reports to SIM’s
• Verify Quality of Information in the CMDB
• Participate in The RFC Approval Process for new
proposals
• Interface with Process Owners and technical support
teams
• Escalate Inconsistencies in CMDB to relevant support
teams
• Assist with Training and Awareness of support teams
• Review and Audit Data Integrity of the CMDB
• Review Activities of team members and on Customer
level
• Perform Analysis of Data used for Customer reporting
• Monitor Process Activities in the environment

Qualifications required
• Relevant Diploma (NQF 6) in information technology
or Computer Science or similar.
• Alternatively, Grade 12 (NQF 4) with IT certification

Experience
• 3 years Configuration Management experience
• Broad technical exposure & knowledge of Enterprise
IT across SAP, Linux and Wintel systems (virtualized
server environments and complex, leveraged
networks)

Certification/ Professional Registration
• ITIL V3 Foundation +; Minimum
• Prefer ITIL V3 Practitioner: Service Transition




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