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Onsite Technician

Job Ref
279770
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 20 Jul 2018
Expiry Date 17 Aug 2018
* There have been 32 applications to this job.
* This job has been viewed 1510 times.
Employer:
BCX

Location:
Limpopo

Salary:
Market related

Benefits:


Role details:
Purpose of the Job

The purpose of the job is the onsite installation, maintenance and service of UCS Technology Services’ Customer sites in the cellular industry.

Vacancy based in Polokwane
- - - - - - - - - - - - - -
- Deliver On site support as prescribed by the SLA for all clients.
- Maintain a 95% SLA as per on site departments goal per month.
- Maintain 80% productivity for the month.
- Reduce the average time per on site call to 120minutes per call per month.
- Do allocate site visits as assigned by line manager

Provide all information or documentation required to complete a call or project

- Have all documentation completed per call or project and submitted within the time allocation.
- Complete all information required to close or update a call on simplicity.
- Provide feedback to clients on status of calls

Ensures high levels of co-operation with other business units / departments in UCS and external to achieve client satisfaction and business growth

- Maintain good relations with all internal departments and assist where required and within the time frame.
- Maintain good relations
with all external business and assist where required and within the time frame.
- Identify business growth within existing clients and new clients.

Education
Senior Certificate (Grade 12)



 
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