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Technician

Job Ref
275419
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 15 Sep 2017
Expiry Date 13 Oct 2017
* There have been 84 applications to this job.
* This job has been viewed 2407 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
We currently looking for 5 EndUser Support Technicians to be based in Bloemfontein. To provide efficient and effective customerservice to the Customer. SLA requirements relevant will be required. This is a contract positionand not permanent.
- - - - - - - - - - - - - -
General:
 
•             New equipmentinstallation, such as workstations, peripherals, accessories, etc.
•             Deployment andinstallation of workstation software inclusive of system software, productivity software andapplicable driver software
•             Maintenance.Onsite technical support
•             Entry levelnetwork troubleshooting and repair
•             Relocation ofcomputer equipment as per operational requirement
•             Extensivetroubleshooting and resolving hardware or software fault, replacing parts as required and updatingthe resolutions on IT Service management systems.
•             Supporting andassisting in the roll out of new software or applications
•             Testing andevaluating new technologies on request
•             Technical Hands-onsupport during special events (conferences, skype sessions, video conferences, livestreaming, massWi-Fi connectivity)
•             Executive supportduring national off-campus conferences and break-a ways
 
Administration:
•             ComprehensiveDaily Activity reports
•             Compile Incident /escalation report
•             Weekly and Monthlyreporting
•            Bi-weekly oversight report on performance and service requirements
 
MinimumCertification:
•            A+
•             N+
•             Validdriver’s licence
•             Clear criminalrecord
•             Grade12




 
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