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Receptionist

Job Ref
278394
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added 20 Mar 2018
Expiry Date 4 May 2018
* There have been 71 applications to this job.
* This job has been viewed 11894 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Maintain reception area, welcomeguests, receive deliveries, manage telephone directories and maintain switchboard console
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Duties:
 

Manage busyswitchboard in a professional manner, and ensure that all messages are accurate and timeouslyreceived by individuals.
Abandoned calls to be kept to an absolute minimum, with problemareas addressed to manager.
Report any issues that affect company image and excellentservice levels to management.
Ensure that work stations and surrounding areas are neat andkept in clean and pristine manner.
All post and general mail to be distributed promptly,and away from reception area.
Ability to make customers feel special and valued,
Provide fast, friendly, efficient service to the customers.
Handle all customercomplaints, either via emails or the phone, in a calm and composed manner.
Speak tocustomers in a clear, friendly and tactful way.
Assist with administration within thedepartment.
Understand instructions and adhere to company processes and procedures.
Be familiar and have excellent understanding of company structure, procedures and generalknowledge in order to assist customers in a knowledgeable and experienced manner.
Ensurethat customers serve minimal time in the reception area

Requirements:


Matric
2 Years frontlineexperience

MS Office




 
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