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Installation Technician
Job Ref
284773
Job Type
Permanent
Employer Type
Company
Date Added
19 Jul 2022
Expiry Date 16 Aug 2022
Expiry Date 16 Aug 2022
* There have been 9 applications to this job.
* This job has been viewed 5195 times.
Employer:
GAAP POINT OF SALE
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
JOB SPECIFICATION:
Interact with customers to provide and process information in response to inquiries, concerns, and requests about Hardware and Software
Gather customers information and determine the issue by evaluating and analysing the root cause of the problem
Teach clients how the software works
Stay with the client from open to close
Follow standard processes and procedures
Identify and escalate priority issues per Client specifications
Ensure that the client is trained to spec before leaving the store after 3 days
Escalate challenges experienced to the team leader as soon as it happens
Report back regularly to team leader as required
Stay up to date with software/hardware changes/enhancements
- - - - - - - - - - - - - -
MINIMUM REQUIREMENTS AND COMPETENCIES: Must have own reliable transport
Must have valid drivers licence
Must have a Matric certificate and basic IT knowledge
Must be able to work for long periods of time
Position requires patience
Position requires an analytical and positive thinker
Must be presentable and well spoken
IMPORTANT NOTE:
Must have their own reliable vehicle (not a relative or friends vehicle)
The vehicle must have space to carry stock like computers and printers etc
Vehicle mileage preferably 80 000km or less, but we a willing to look at mileage between 80 000 and 100 000km
Vehicle must be insured for business before they start working
Candidates must have a decent credit history and not be blacklisted
Salary: R10,000 to R12,000 per month