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Ops Specialist: DBAM

Job Ref
278492
Job Type
Permanent
Employer Type
Company
Date Added 15 Jun 2018
Expiry Date 13 Jul 2018
* There have been 8 applications to this job.
* This job has been viewed 1923 times.
Employer:
Telkom

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
Responsible to carry out sales andcustomers services activities of allocated portfolio of customers...
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Responsible tocarry out sales and customers services activities of allocated portfolio of customers. Proactivecalling of customers to build loyalty and improve affinity towards Telkom. Ensure effectivemanagement of portfolio of allocated customers and ensure planned regular contact with thecustomers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet andexceed set revenue targets by cross selling and upselling of products and services in focus to theportfolio of customers. Ensure improvement of customers' experience, CLM and Net Promoter Score inline with agreed business plans. Maximize relationship building opportunities with customers andimprove the image of the segment and that of Telkom.




 
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