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IT Technician
Job Ref
280213
Job Type
Permanent
Employer Type
Company
Date Added
28 Sep 2018
Expiry Date 26 Oct 2018
Expiry Date 26 Oct 2018
* There have been 49 applications to this job.
* This job has been viewed 3700 times.
Employer:
Document Accounting Solutions
Location:
Gauteng
Salary:
Market related
Benefits:
Role details:
The ideal candidate has a consultative approach with the ability to design solution based sales projects and develop key customer relationships.
This person is focused, responsible, accountable, has strong execution skills and experience working with a direct and indirect sales force
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Key Qualities necessary for consideration: Professionally fluent in English and well-spoken. English first language would be preferred.
Knowledge of all windows server and workstation operating systems.
Good grasp on System Integrations and Solutions.
Understanding of SQL, Jscript and VBS.
Experience of scan workflows and document management systems, a bonus.
Ability to work with both the customers technical and executive management.
Self-starter who requires minimal supervision.
Problem solving, communication skills (both written and verbal) and a focus on results.
4+ years of success in developing and delivering enterprise software solution.
Ideal Qualities of the Applicant:
Proven consultative solution development skills with ability to incorporate; software, professional services and hardware requirements.
Ability to build and expand relationships with customer contacts.
Adept in public speaking and presentations.
Technically literate, with an aptitude to understand, present and position our solutions to both customers and resellers.
Highly organized with ability to manage multiple projects.
Professionalism:
Excellent written and verbal skills.
Business maturity with a Can-do attitude.
Self-starter with high initiative.
Primary Responsibilities:
Provide direct and indirect technical support across our fleet of products to vendors and end-users alike.
Interact with customers to provide and process information in response to inquiries, concerns, and requests regarding our products.
Gather customers information and determine the issue by evaluating and analysing the root cause of the problem.
Escalate challenges experienced to your senior as soon as it happens.
Assist the Sales team in solution development and project design.
Represent the company at business related functions such as trade shows, client presentations, reseller events and other sales related venues.
Develop and maintain a high level of product knowledge, its commercial application and potential.