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Account Manager
Job Ref
254723
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
12 May 2015
Expiry Date 9 Jun 2015
Expiry Date 9 Jun 2015
* There have been 15 applications to this job.
* This job has been viewed 12033 times.
Employer:
ITWeb Group
Location:
Gauteng
Salary:
ZAR180000 - ZAR204000 PA
Benefits:
Benefits: Plus commision on renewable business
Role details:
Remuneration: R180000 - R204000 per year negotiable Cost to company
Benefits: Plus commision on renewable business
Location: Johannesburg, Rivonia, Sandton
Education level: Diploma
Job level: Mid/Senior
Own transport required: Yes
Type: Permanent
- - - - - - - - - - - - - -
Job descriptionITWeb Online is looking for an experienced and enthusiastic account manager to join our busy team in Johannesburg.
Key responsibilities would include:
Act as the primary point of contact to specific clients, managing the overall and day-to-day business of each account.
Support the companys sales renewals by ensuring that clients get delivery on all the elements specified in their agreements.
Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication.
Being responsible for all client communications, conflict resolution, and compliance on client deliverables.
Ensure related administration processes are completed accurately and timeously.
Maintain customer records by updating account information on CRM system.
Handling and taking full responsibility for customer related queries.
Support sales staff by providing sales data and relaying customer services requests.
Company Description
ITWeb is South Africa's leading technology-focused publisher, with media products and services that span online, print and events.
Its website at www.itweb.co.za is recognised as the most trusted voice in the South African business IT sector and is the first port of call for an audience that ranges from technology professionals and decision-makers to CEOs.
Requirements
Minimum of three years experience in a similar role
Strong organisational and administrative skills
Strong communication skills at all levels (written and verbal)
Focused on service delivery
Excellent English writing skills
Excellent telephone manner
Excellent communication skills
Technical background desirable
Ability to work as part of a team essential
Should you wish to apply for this position please send a cover letter explaining why you think we should consider you for the position. We will not view any submissions without a cover letter.
Advantageous
A tertiary qualification will be advantageous.
Contact details
Donna Allan/Victoria Craven
accountmanager@itweb.co.za
