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Desktop Support Engineer-Linux

Job Ref
279867
Job Type
Contracting
Employer Type
Recruitment Agency
Date Added 5 Jul 2018
Expiry Date 19 Aug 2018
* There have been 13 applications to this job.
* This job has been viewed 1774 times.
Employer:
Datacentrix

Location:
South Africa

Salary:
Negotiable

Benefits:


Role details:
An external client inKempton Park is looking for a Desktop Support Engineer with strong Linux support experience. Thecandidate will be responsible for all preparation, installation and support of end user desktops,notebooks, printer and other peripheral devices for the Retail Outbound Call Centre.
- - - - - - - - - - - - - -
Onsite end user support for alldesktop devices for the call centre. This is Linux and a few Microsoft devices.
First linesupport for networking infrastructure such as modems, routers and switches.
First linesupport for onsite Linux servers.
Preparation and installation of end user devices such asdesktops, notebooks and headsets.
Logging of all incidents and request on behalf of callcentre staff and management.
Standby for the call centre
Assist with Monthlydeployment of the CC application.

 
Administration

Configuration of profiles for call centreengineers on Linux platform.
Update of IT audit platform
Vendor management ofrespective service providers

 
Core Skills and Competencies Required
Skills

Good communication skills atall levels
Technical skills
Sound incident analysis and logical troubleshootingskills.
Quality work
Work with minimal supervision
Pro-active
Self-discipline
Stress tolerance
Accuracy
Interpersonal skills
Innovative skills
Conflict handling

 
 
Knowledge

Soundknowledge around the desktop environment.
1st line exposure to high level networkinfrastructure. e.g. patching, cabling, switches etc.
Fair knowledge of the call centreapplications.
Linux and server level knowledge is essential

 
 
Qualifications & Experience

1to 2 year diploma / ‘NQF’ Level 4
Up to 5 years’ experience
Amatric qualification and
A+ / MCSE/MCDST qualification or any other IT certifiedqualification.

And/or

Other IT related modules could include ITILexposure

And/or

Degree or Diploma relating to the IT platform.  E.g.Degree in Information Technology or BCOMM.
Having a good understanding of the Linuxplatform, commands.

 Email updated CV: nradebe@datacentrix.co.za



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