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Desktop Engineering Technician
Job Ref
258172
Job Type
Permanent
Employer Type
Recruitment Agency
Date Added
20 Aug 2015
Expiry Date 3 Sep 2015
Expiry Date 3 Sep 2015
* There have been no applications to this job.
* This job has been viewed 23 times.
Employer:
T-Systems
Location:
Kwazulu-Natal
Salary:
Negotiable
Benefits:
None
Role details:
planning, business phone solutions and security solutions to ensure optimal workstation performance of critical small systems and data servers. To provide continual and reliable desktop support for all COMPANY users in the Port Environment in order that all the required business activities can continue functioning. This includes all facets of the Desktop environment. In order to achieve no downtime and zero call backs.
Location: Richards Bay
Duration: 6 months
- - - - - - - - - - - - - -
Ensure uptime of SAP, Portsonline, Business Online, network, internet, mail connectivity and reliability of equipment used.Using hardware and software tools effectively to ensure efficient business processes.
Ensure uptime of servers and critical small systems.(and scada systems)
Backup management of user data on laptops, IPADs, cellular devices and small systems. Management of backup tapes and off-site storage areas
Maintain uptime and availability of storage servers.
Maintaining and implementing IMS security measures.
The provision of technical support service for COMPANY by analysing, diagnosing and resolving simple and complicated software/ hardware/ network/ in-house business application software/ server problems and issues that clients experience.
To procure repairs and maintenance and replacement of ICT equipment and goods and services to ensure a reduced downtime by ensuring availability of equipment.
Direct quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to COMPANY
Distribution of system downtimes, IMS Tips within the Port to assist end-users with basic computing
Install, configure and repair network printers, non-network printers, SAP printers and plotters for end-users and dredgers and manage printer cartridge replacements and stock replenishments
Setup, configure and repair video conferencing facilities, boardroom equipment (projectors, microphones, tele-conference devices, pointers) and digital signage connectivity issues at all COMPANY sites
Install and configure equipment and external Client’s hardware for special projects and training sessions
Ensure availability of LAN,WAN,WIFI,WWAN (3g) and APN for remote access on laptops, IPADs, cellular devices, marine tugs and dredgers
Project Management – The execution of IMS related minor works projects for various business units in the Port – Full project life cycle
First line support of all functions that are outsourced to third parties – VTS, Printers, network, audio visual, digital signage, VC, Ops Centres, Voice recording, Radar equipment, Radio equipment
Equipment and Computer room maintenance and management – Physical and Electronically
Updating and maintaining of Software license and Hardware inventories
Desktop capacity planning including monitoring of user disk usage on servers and mailbox sizes to ensure availability of services.
Management and monitoring of all Third Party staff while working on devices in the IMS environment – escalation and liaison with suppliers
Management and control of all IMS loan equipment