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Manager WSM
Job Ref
275068
Job Type
Permanent
Employer Type
Company
Date Added
29 Sep 2017
Expiry Date 27 Oct 2017
Expiry Date 27 Oct 2017
* There have been 4 applications to this job.
* This job has been viewed 2440 times.
Employer:
Telkom
Location:
South Africa
Salary:
Negotiable
Benefits:
Role details:
- - - - - - - - - - - - - -
Responsible to manage and co-ordinate operations andresources i.r.o. the section in order to achieve the targets and objectives within Wholesale ServiceManagement business plan.- Implement and contribute to Business Plan & design operational plan for environment- Identify targets & goals for environment- Set and manage performance of section- Ensure quality & timelines are met- Drive implementation of solutions- Monitor and measure success- Apply performance measures and incentives in a fair and equitable manner- Compile and execute Human Capital plan- Provide people management to the team- Compile human capital plan and work force planning- Provide appropriate training and development initiatives- Establish and maintain conducive work environment- Manage finances of section- Build relationships with relevant stakeholders by building and managing internal and externalcustomer relationships- Obtain required information from key role players- Provide team leadership by providing targets and measures for productivity and increased revenueflow- Establish an enabling work environment and culture for optimum staff performance- Enable employee satisfaction measures- Motivate, lead, guide and mentor staff- Cultivate and maintain loyal customers base